Good communication is a necessity for a business to thrive. Whether it be a tech or a catering company, any business that has bad communication is bound to have conflicts among their employees which leads to loss to the organization. Teamwork is the key to success and that’s the reason to have a friendly and comfortable work environment according to online catering business software experts.
Here are some tips to avoid any miscommunication among your employees.
1. Be a Listener
Everyone has a right to speak and inactive listening can be a huge problem in terms of business aspect especially in a catering company. Mutual respect should be maintained among the employees. Proactive listening should be practiced which means listening carefully what the other person is saying. You should also give feedback to assure them that you understand what they said. Being a good listener will help your reputation and promote good communication.
There is always that one coworker in any workplace that talks a lot and interrupts your work. Refrain yourself from being that person. This doesn’t mean cutting off all communication but to respect the workspace of your colleagues and wait for them to be free from the work. Being a responsible talker is another way of avoiding communication problems.
3. Avoid Meeting Overload
Too many meetings can be very exhausting. If you are the employer and you want something done, create and set an agenda for the meeting and then send them out to the employees. Schedule a meeting with a purpose. Setting a theme for the meeting beforehand will be beneficial for communication as employees will have the ideas and something to contribute to the discussion, promoting healthy communication.
4. Encouraging Employees
Employee rating systems like the employee of the month should be introduced. This will encourage your workers to work more enthusiastically. You should encourage them to do a task and focus on their strength while asking them to work on their weaknesses – for example, an employee would be a good order booker with the help of online catering business software but his/her communication skills need working. This will endorse manager-employee communication which will be beneficial for the company.
5. Discussing the Goals
A well-defined goal for employees is proven to be beneficial to a project according to online catering software Australia experts. Everyone involved should feel like they are part of the same team. The role of a project manager can be a stressful one but going to each team member and discussing what they expect from the employee and making them comfortable by asking them not to stress themselves can prove to be fruitful for the project.
Assess their weaknesses and tell them to communicate with a team member who is strong in that area. By discussing these matters and telling each member what their role is and how they fit in with what everyone else is doing can minimize the risks that can occur later in a crucial time of the project.
6. Pay Attention to Your Tone
Facial expression and the tone of your voice can weigh heavily on the conversation and may contradict the message you want to convey due to bad body language. Adjust your tone before talking to the staff and be consistent.